A crisis could occur anytime, anywhere, which is why we are providing a 24/7 social media-based crisis helpline for abuse victims all over India. The helpline will be handled by trained volunteers that will provide a service user with the help they require and direct them to our other services, if necessary.
Our service users can benefit from our care navigation service which will
We provide social media-based chat services for the service users who only require emotional support in making sense of their feelings, and the abuse they lived through, or just need an unbiased person to talk to. We ensure that this service is run by trained volunteers who promise unconditional support and respect, while maintaining confidentiality.
Since Spotlight is a social media-based support service, we primarily work with service users through social media platforms such as Instagram and Whatsapp for increased accessibility. However, if you do not have a social media presence but would still like to avail our services, kindly refer to the Contact Us page for more ways to contact us or use the messaging option on the website to your right.